Privacy policy

Please read this Privacy Notice carefully.

By accepting this Privacy Notice when signing up, registering, using our Services, or visiting and using the Site, you acknowledge that you have read and understood this Privacy Notice and are consenting to our collection, use, and disclosure of your personal information in accordance with our Privacy Notice.

INFORMATION THAT WE COLLECT AND HOW THE INFORMATION IS COLLECTED

2.1 When you visit our Website or use our App:

https://www.palremit.com

2.2 Cookies
2.3 The Services use the following cookies:

Strictly necessary cookies, which are required for the operation of the Services. Without them, for example, you would not be able to register or log in for the Services that we may offer. Analytical/performance cookies, which allow us to recognize and count the number of visitors, to learn how visitors navigate the Services, and to help us to improve the way Services function. Functionality cookies are used to recognize you when you return to the Services. We also use Google Analytics which is a Google service that collects information about use of the Services. Google Analytics does not identify individual users.

2.4 Your Control of Cookies:

Some web browsers (including some mobile web browsers) provide settings that allow you to control or reject cookies, or to alert you when a cookie is placed on your computer, mobile device, or tablet. You also may be able to reject mobile-device identifiers by activating the appropriate setting on your mobile device. Although you are not required to accept cookies or mobile device identifiers, if you block or reject them, you may not have access to all features available through the Services.

2.5 Our Policy on Do Not Track (DNT) Signals:

Some web browsers including Chrome, Firefox, Internet Explorer, and Safari incorporate a DNT or similar feature that signals to websites that a user does not want to have his or her online activity and behavior tracked. If a website that responds to a particular DNT signal receives the DNT signal, the browser can block that website from collecting certain personal information about the browser's user. Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, many website operators, including Palremit, do not respond to DNT signals. In connection with using certain Palremit Services, we may automatically collect certain data relating to the performance and configuration of the Palremit Services, and our customers' and their end-users' consumption of and interaction of such services (Usage Data). Usage Data is generally technical information obtained from product software or systems hosting the services, devices accessing these products and services, and/or log files generated during such use which typically does not directly identify an end-user.

HOW WE USE THE INFORMATION WE COLLECT

Palremit may use information collected when you visit our Website for the following business purposes:

To provide and maintain our Services;
To allow you to open and operate an Account;
To set up and maintain your Account and e-Wallets;
To enable you to complete Transactions on the platform;
To notify you about changes to Palremit;
To correspond with you in relation to your Account and your Transactions;
To analyse use of Our Site and the Services we provide;
To provide Customer care and support;
To monitor the usage of Our website;
To detect, prevent, and address technical issues;
To allow you to participate in interactive features of Palremit when you choose to do so;
As required for legal and regulatory purposes, including for dispute-resolution purposes;
To provide you with information about Services and promotions that may be of interest to you, from ourselves and third parties;
For market research (e.g., surveying our Users' needs and opinions on issues, such as our performance);
To ensure legal compliance;
Comply with legal requirements; and Enforce or exercise our rights, and for other legitimate purposes.

3.1 Legal Basis for Collecting Your Personal Information:

Please note that you are not obliged to share your Personal Information with Us. But if you refuse to share the Personal Information we require from you for the purpose of providing our Services, we will not be able to provide our Services to you. To use your information as described above, we rely on the following legal bases:

3.2 Provide the Services to You:

We process your information to perform the contract (Terms and Conditions of Service) that you have with us.

3.3 Legitimate interests:

We use your information for legitimate business interests when permitted by law. For example, we analyse users' behaviour on the Services to improve them, for direct marketing, and for administrative use, fraud detection, and other legal purposes.

3.4 Consent:

From time to time, we may ask for your consent to use your information for certain specific reasons. You may withdraw your consent at any time by contacting us using the contact information provided at the end of this Privacy Notice.

4.1 Palremit Family of Companies:

We may share your information with our affiliates to provide services and support, etc.

4.2 Corporate Transaction:

Information may be shared in cases of mergers, sales, etc.

4.3 Service Providers:

Your information may be shared with third-party service providers.

4.4 Google Analytics:

We use Google Analytics for web traffic analysis. Google' Privacy Policy

4.5 Vital Interests:

We may disclose information to protect vital interests.

4.6 Compliance with Laws:

We may disclose information in compliance with laws.

4.7 With your consent:

We may disclose your personal information with your consent.

4.8 Other legitimate business purposes:

Information may be shared for other legitimate business purposes.

HOW WE SECURE YOUR INFORMATION

Except as described above, we do not reveal information about you to unaffiliated third parties. We restrict access to non-public personal information about you to those Palremit employees who need to know that information to provide products or services to you. All information you provide to us is stored on secure servers in a controlled environment with limited access.

Any payment transactions will be encrypted using Secure Socket Layer (SSL) technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. While no transmission of information via the internet is completely secure, we take reasonable measures to protect your personal data.

We cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. You are responsible for maintaining the security of your account, including the device on which you store your e-Wallet. Access to the Services through your account is treated as authorized by you. We keep your personal information in identifiable form only as long as we need it for the lawful purpose for which we collected it, or if longer or shorter, to comply with Law, to resolve disputes, or to enforce an agreement with you.

HOW LONG WE RETAIN YOUR INFORMATION?

We will retain personal information we collect from you where we have a justifiable business need to do so or for as long as it is needed to fulfil the purposes outlined in this Privacy Notice. When we have no justifiable business need to process your personal information, we will either delete or anonymized it, or if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible.

YOUR PRIVACY RIGHTS

7.1 Updating Your Information:

If you would like to update personal information that you have provided to us, please login to the app

7.2 Additional Rights for the EEA and Certain Other Territories:

If you reside in certain territories, you may have the right to exercise certain privacy rights available to you under applicable laws such as the General Data Protection Regulation (GDPR).

7.3 Right not to provide consent or right to withdraw consent:

We may seek to rely on your consent in order to process certain personal information. Where we do so, you

7.4 Right of access:

You may have the right to access the personal information that we hold about you. To learn how to access or update your personal information, please contact us at [email protected]. For security purposes, we may require verification of your identity before granting access or making changes.

7.5 Right of erasure:

Under certain conditions, you may have the right to have your personal information erased, except when it conflicts with our legal obligations.

7.6 Right to object to processing:

You may have the right to request that we stop processing your personal information or stop sending you marketing communications.

7.7 Right to correct:

You may have the right to correct any inaccurate or incomplete personal information.

7.8 Right to restrict processing:

You may have the right to request restricted processing of your personal information in certain situations. We will delete, amend, or block access to personal information as requested, unless legally required otherwise.

LINKED WEBSITES AND OTHER THIRD PARTIES:

This policy applies only to our sites. We are not responsible for third-party sites linked from our sites. Always review the privacy policies of third-party sites.

INTERNATIONAL DATA TRANSFERS:

Your information may be transferred to countries with different data protection laws. We ensure adequate controls are in place for the security of your data.

BLOGS AND SOCIAL MEDIA:

Features like the Facebook Like button are governed by the privacy policies of their respective companies. Public blogs and forums on our site are accessible by anyone, so guard your personal information accordingly.

CHILDREN' PRIVACY:

Our services are not intended for children under 18. If we learn that a child under 18 has provided us with personal information, we will take steps to delete it. For concerns, contact us at [email protected].

CHANGES TO THIS PRIVACY NOTICE:

We may update this Privacy Notice. We will notify you of changes via email or a notice on our site.

CONTACT US:

For questions or concerns about data privacy, email [email protected] or send a letter to: Data Protection Officer Palremit

Palremit Privacy Notice